Privacy Policy for GlucoSnap

Introduction

Welcome to GlucoSnap (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application GlucoSnap (the “App”). This policy applies to all users of our App.

By using GlucoSnap, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information You Provide

• Account Information: Email address, name, and password when you create an account
• Health Data: Meal photos, nutritional information, insulin-to-carb ratios (ICR), blood glucose readings, meal notes
• Meal Data: Restaurant information, location data (city/country), ingredient details you choose to provide
• Settings: Your personalized insulin calculation preferences and app configurations

Information Automatically Collected

• Device Information: Device type, operating system, app version, device identifiers
• Usage Data: App features used, time spent in app, crash reports, performance data
• Technical Data: IP address, server logs, error reports

Information from Third Parties

• Authentication Services: If you sign in with third-party services (if implemented)
• Analytics Services: Aggregated usage statistics (no personal identification)

How We Use Your Information

Primary Uses

• App Functionality: Provide meal analysis, insulin calculations, and meal tracking
• Personalization: Customize your experience based on your ICR settings and preferences
• Data Storage: Securely store your meal history and health data
• Account Management: Maintain and authenticate your account

Secondary Uses

• App Improvement: Analyze usage patterns to enhance features and performance
• Customer Support: Respond to your questions and provide technical assistance
• Safety & Security: Detect fraud, abuse, and ensure app security
• Legal Compliance: Comply with applicable laws and regulations

AI and Machine Learning

• Meal Analysis: Your meal photos are processed by AI services (OpenAI GPT-4o Vision) for nutritional analysis
• Accuracy Improvement: Anonymized data may be used to improve AI accuracy (no personal identification)

Information Sharing and Disclosure

Limited Sharing Scenarios

• Service Providers: Third-party services that help us operate the app (hosting, analytics, AI processing)
• Legal Requirements: When required by law, court order, or government request
• Safety Purposes: To protect rights, property, or safety of users or others
• Business Transfers: In case of merger, acquisition, or sale of assets (with user notification)

Third-Party Services

• Supabase: Database and authentication services
• Railway: App hosting and backend services
• OpenAI: AI-powered meal analysis (images processed securely)
• Analytics Providers: Anonymized usage statistics only

Data Security

Security Measures

• Encryption: All data transmitted using industry-standard encryption (TLS/SSL)
• Secure Storage: Data stored in secure, encrypted databases
• Access Controls: Limited access to personal data on need-to-know basis
• Regular Audits: Security practices reviewed and updated regularly

Data Retention

• Account Data: Retained while your account is active
• Meal Data: Stored to provide meal history and tracking features
• Deletion: You can request data deletion by contacting us
• Automatic Cleanup: Inactive accounts may be deleted after 2 years

Your Privacy Rights

Access and Control

• View Data: Access your personal information through the app
• Update Information: Modify your account details and preferences
• Export Data: Request a copy of your data
• Delete Account: Request account and data deletion

Regional Rights

• GDPR (EU Users): Right to access, rectify, erase, restrict, port, and object
• CCPA (California Users): Right to know, delete, and opt-out of sale
• Other Regions: Rights as provided by applicable local laws

Contact for Rights Requests

Email us at: harshvshah.22@gmail.com

Children's Privacy

GlucoSnap is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Health Information Disclaimer

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Sending an email notification (for material changes)
• Updating the “Last Updated” date

Your continued use of the app after changes constitutes acceptance of the updated policy.

International Data Transfers

Your information may be transferred to and processed in Canada and other countries. We ensure appropriate safeguards are in place to protect your information during such transfers in accordance with Canadian privacy laws.

Contact Information

If you have questions about this Privacy Policy, please contact us:

For data protection matters in the EU, you may also contact your local data protection authority. For Canadian privacy matters, you may contact the Office of the Privacy Commissioner of Canada.